I have mentioned before that many businesses now rely heavily on their internet connection for email and other services such as banking and ordering supplies.

Anything longer than an hour without an internet connection can cause major stress.

Over the last few years there have been several occasions when customers have had internet connection problems and I am usually helpless to do anything except report the problem.

Usually the problem is one that affects many customers because it is network related.

Occasionally it is a specific problem associated with equipment attached to the customer’s line in the BT exchange.

In all cases there is nothing that can be done except wait for some third party to fix the problem.

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I’m on a train from Birmingham to Edinburgh trying to use my 3G wireless dongle to browse the internet and check my emails.

I’m not having much success.

The train is moving fast so I am going through areas of good coverage, poor coverage and no coverage.

This makes the connection unreliable and so far I have had to restart my computer 3 x times because the 3G application has locked up.

[Click to learn more...]

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