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An office phone system (or PBX) traditionally consists of a control unit that connects internal phones to external phone lines.
Phone systems can range in size from simple systems serving 1 x external phone line and 4 x internal phone extensions to complex systems with hundreds of lines and thousands of extensions covering more than one site.
It is now possible for phone and data communications to share the same switching and transmission equipment using an internet based technology known as IP.
This has resulted in a different type of phone system (known as an IP-PBX) and the introduction of devices such as IP phones and services such as internet calling (i.e. Voice over IP or VoIP).
An IP-PBX is effectively another application that runs on a computer server and providing telephony services over a private data network like other applications such as email and file sharing.
The use of a IP-PBX phone system makes it more cost effective to link remote offices and home offices to the main office phone system, all that is required is an internet connection
It also offers the possibility of reducing line rental by taking advantage of centralised break-out of external calls.
If your business is struggling with an outdated phone system or if you need a new phone system to cope with growth then we can be of assistance.
With our expertise in the capabilities of modern phone systems, we would specify a cost effective system that would serve the specific needs of your business.
We would also take into account the opportunities for integrating the phone system with your existing data communication facilities.
In addition to specifying and project managing the intsallation of a new phone system our service includes:
- upgrading existing cabling or installing a completely new cabling system;
- liaison with network providers such as BT;
- programming to user requirements;
- user training; and
- follow-up visits for fine tuning.
Please get in touch using our Contact Form if your business requires a new phone system or to arrange a no-obligation review of your existing telephone system.